Orders are processed within 1-2 business days. Once shipped, delivery usually takes 7-12 business days, depending on your country. You can find full details in our Shipping Policy.

Yes! We offer free standard shipping on all orders worldwide.

Yes, we ship worldwide. Delivery times may vary slightly depending on your country and location.

Yes. Once your order ships, you will receive an email with your tracking number. Please note that tracking may take a few business days to show updates. You can also track your order anytime on our Track Order page.

You can request a return within 14 days of receiving your order. Items must be unused and in their original packaging. For hygiene reasons, personal care items cannot be returned once opened or used, unless they are faulty. Please contact us before sending anything back. You can find full details in our Return Policy.

Yes, as long as your order has not been shipped yet. Please contact us as soon as possible, ideally within 24 hours of placing your order. Once your order has shipped, it can no longer be changed or cancelled, but you may return it according to our Return Policy.

We are sorry if that happens! Please contact us within 7 days of delivery with your order number and clear photos of the issue. Once confirmed, we will send you a free replacement or issue a full refund. In most cases, you will not need to send the item back.

Depending on your country, international orders may be subject to import duties or local taxes. These charges are set by your local authorities, are not included in our prices and, where applicable, are the responsibility of the customer.